Streamlining workflow – quoting, approval and work issue
End-to-end process covering all stages through to financial completion
Superior quality facility management services
The FM Essentials team will create, track and manage each of the Work Orders on your behalf, reducing your workload in terms of the day-to-day management of contractors, as well as ensuring that all your maintenance obligations are met in timely and cost effective manner.
Service Requests can be submitted via various media, including FixIt, our easy to use online portal, which connects clients with our team of experienced professional. Using our specialist asset and maintenance management software our Customer Care Centre will manage each stage of the Work Order process from creation to quoting, approval and work issue, through to financial completion.
Each Work Order is progressed in accordance with agreed Work Order Priorities/SLAs and stakeholders kept fully up to date via status reports and automated notifications.
The Work Order workflow process is tailored to meet the needs of each client.